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mar001
Engaged Sweeper

Hi,

when I go to the Network Discovery on my server, I can see two Dell devices discovered, however they do not appear in assets. I've tried rescanning and even targeting them. They fail to appear. Any ideas

1 REPLY 1
DavidPK
Lansweeper Tech Support
Lansweeper Tech Support

Hello there! 

 

Our tech support team should be able to assist you with this.  Please open a ticket in our support portal.

 

Make sure to add screenshots and the GatherLogs output file so our SME's can start investigating the issue straight away. 

 

Using the GatherLogs tool.