Cannot Install Lansweeper Shell Execute

[19257]

I had to do a repair on my Windows 10 machine and now cannot install the Lansweeper Shell Execute. I thought maybe the executable was bad and checked the Google Chrome Store Extensions but they don't have anything for Lansweeper. Any ideas?
It acts like it installs but the extension never appears.

[Esben_D · Accepted solution]

We released an update for Lansweeper on the June 20th to add support for the new Chrome extension. If you have the new Chrome extension, you have to also have version 6.0.151.32 or higher to use actions.

Should your actions not work once you've updated. I recommend uninstalling and reinstalling the Chrome extension and components.

[pat_bonich]

What is the status on this? What is the ETA on getting it resolved?

[Esben_D]

Yep, I also answered it in this topic: https://www.lansweeper.com/forum/yaf_postst16269_Lansweeper-Plugin-Missing-from-Web-Store.aspx

We're aware of the issue and we're working on resolving it ASAP. For the time being, I recommend using either Firefox or IE to run actions.

[19257]

Thanks ewieder!! I would have never found this buried amongst 80 billion posts!

[ewieder]

I had the same issue, here is a response from my thread. It is missing from the chrome store.


#1Charles.X MEMBER ADMINISTRATION Posts: 637 posted: 6/7/2018 3:20:49 AM
Thank you for reporting the issue. We were already aware of the issue and we're working to get it back up ASAP.

For them moment I recommend you use Firefox or IE to run actions.

[19257]

ewieder wrote:
I had the same issue, here is a response from my thread. It is missing from the chrome store.


#1Charles.X MEMBER ADMINISTRATION Posts: 637 posted: 6/7/2018 3:20:49 AM
Thank you for reporting the issue. We were already aware of the issue and we're working to get it back up ASAP.

For them moment I recommend you use Firefox or IE to run actions.

I downloaded and installed the new extension from the Chrome store but it still doesn't work. At least the extension installs and is ON. However, it still gives the same error when I try to remote to a PC or C$. See attached PDF if it lets me attach after hitting preview or post.