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wizard210
Engaged Sweeper
Is there a way to add the ability to change the ticket category straight fromt he ticket details page instead of having to hit 'edit'
2 REPLIES 2
wizard210
Engaged Sweeper
You can not change a category this way.
David_G
Lansweeper Employee
Lansweeper Employee
You can change the category, or ticket type for a ticket with the Actions menu on top of a ticket's page as seen in the screenshot below. You are also able to change the state, priority, team or SLA this way.

Change priority