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‎06-24-2017 03:33 AM
Is there a way to add the ability to change the ticket category straight fromt he ticket details page instead of having to hit 'edit'
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‎06-27-2017 12:32 AM
You can not change a category this way.

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‎06-26-2017 05:15 PM
You can change the category, or ticket type for a ticket with the Actions menu on top of a ticket's page as seen in the screenshot below. You are also able to change the state, priority, team or SLA this way.

