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migrate helpdesk tickets and KB articles

We have moved to a new domain, new servers, new database. I would like to export from our current setup the Help desk tickets and KB articles mainly for archive purposes. I made a backup of the SQL database but we are not using SQL server in the new...

Roverby by • Engaged Sweeper
  • 2956 Views
  • 1 replies
  • 0 kudos

add new IP Location

I know I have once found the place to add an IP Location but for some reason I can't locate it any more. I have looked at Lan Sweeper from one side of the menu and even tried to search the Forums (for a change) but can't seem to locate it.anybody hav...

MPonto by • Engaged Sweeper
  • 12545 Views
  • 4 replies
  • 0 kudos

Manually add multi interface device

Our Pure Storage array doesn't respond to SNMP polling and has multiple interfaces.  what is the best way to handle this? i would ideally like to import it as one asset with multiple interfaces, multiple mac addresses, the spreadsheet doesn't seem to...

george29 by • Engaged Sweeper III
  • 920 Views
  • 0 replies
  • 0 kudos

Resolved! ESX host discovered through vcenter scan become inactive

Hello I have added a vcenter asset and setup scanning. Therefore the ESX hosts managed by this vcenter have been discovered successfully. But , among the 3 hosts, 2 become inactive after a certain time. If I mark them active manually, they become vis...

snierveze by • Engaged Sweeper
  • 2874 Views
  • 4 replies
  • 0 kudos

Scan Issues

Since upgrading to Lansweeper 11.1.7.1 (using Classic), we're receiving hundreds of Scan Issue entries, it appears to occur every 15 minutes.  Lansweeper navigation is also very slow, I've run database maintenance and that has helped somewhat, but sc...

Risk insights - Affected Product Google Chrome 1.0

Hi, I have a case I want to share. Within the vulnerability dashboard, in the top 50 computers with higher risks, I took some computers to review why they had so many vulnerabilities, a case with 2230, and reviewing the list of affected software, and...

Pablo_89 by • Engaged Sweeper
  • 2471 Views
  • 2 replies
  • 0 kudos

Misc Domains showing up from Scans

I have been working with support on this ongoing issue.  We cant seem to figure this out and wanted to see if anyone else has experienced this.We primarily use LSPush at login for our pcs.  We do have some scans setup at some of our locations.  The i...

FPuma_UH by • Engaged Sweeper
  • 1732 Views
  • 1 replies
  • 0 kudos