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Lansweeper Training

Hello Community!  Now that our D-Launch is a few weeks behind us... have you seen the new training material yet? You can find it at the very top of this page (our Community page) under the tab called "Training". Get the most from Lansweeper productTh...

Tim_N by • Lansweeper Employee
  • 1395 Views
  • 0 replies
  • 2 kudos

Only change ticket types available in a specific team

HelloI have a question regarding the ticket types related to the team of an agent.The agents in my helpdesk should be able to change the type of the tickets they receive.But those types can only be the ones avalable inside their team. At this moment ...

Bru by • Engaged Sweeper
  • 3297 Views
  • 2 replies
  • 1 kudos

Windows Defender is displayed as enabled

Hello,we have the problem that on our Windows server the Windows Defender is shown as Enabled and not our AV solution, although the Defender is deactivated. Under Software -> Antivirus, Defender and our AV software are displayed.Is there a solution f...

RonnyK by • Engaged Sweeper II
  • 2667 Views
  • 5 replies
  • 0 kudos

LAPS history data

Lansweeper supports the collection of LAPS credentials, as stated here:https://community.lansweeper.com/t5/scanning-your-network/scan-a-windows-computer-with-laps/ta-p/66295Does this feature also build up a history of LAPS passwords, so one could say...

hgi1 by • Engaged Sweeper II
  • 2220 Views
  • 2 replies
  • 0 kudos