Cloud requirements: database

[user12334]

I'm receiving this message when checking the prerequisites for cloud linking."Your Lansweeper database permissions are not correctly set up yet to link with a Cloud site." Error directs me to this site but the link does not work. https://www.lansweeper.com/knowledgebase/cloud-requirement-database-rights/

Anyone have a solution?

[Obi_1_Cinobi · Accepted solution]

Hello there!

This check occurred in an older version of Lansweeper, so please ensure you are running the latest version of Lansweeper. You can update to the latest Lansweeper version by following the steps in this guide: https://www.lansweeper.com/knowledgebase/updating-your-installation/

If needed, you can always check our changelog to see all the additions, changes, and fixes that have been implemented in the Lansweeper software: https://www.lansweeper.com/changelog.aspx

• The latest Lansweeper installer can be found here: https://www.lansweeper.com/update-lansweeper/
  The latest LsAgent installers can be found here: https://www.lansweeper.com/download/lsagent/

[KevinA-REJIS]

I had to log into my Lansweeper account to try to view the page, but I'm getting an "Access Denied" error. 

I would contact support via support@lansweeper.com.