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Asset model differences between Classic and Sites

I'm raising this item in the forums to try and highlight challenges we're facing in moving from Lansweeper Classic to Lansweeper Sites. Mostly to generate discussion, as there doesn't appear to be a great deal of it.One item I'm noting is differences...

Remote Control and UAC

Hi there!I often connect to my users' using Lansweeper Remote Control, but when they have UAC enabled and I try to installa a program the remote control closes (this is when the UAC prompt is showing up).How can I prevent this?Thanks

ufficioced by • Champion Sweeper
  • 10294 Views
  • 5 replies
  • 0 kudos

Resolved! Uptime Calendar...showing the future?

We are trying to troubleshoot some sleep settings on some computers and I noticed on one of them, it's showing the current uptime for Saturday May 11th...the problem is, right now, it's Friday May the 10th. Both the client system and the Lansweeper ...

jwood_mls by • Champion Sweeper
  • 5185 Views
  • 3 replies
  • 0 kudos

Asset with multiple ip's

Hi all,Is there a way to consolidate an asset that is discovered with multiple ip's?As you all know firewalls for example usually have multiple subinterfaces/ips.Thank you.

Remote control problem

Hii have two problem:1 how can i manage multiple domain in the same server for the remote control? (my question is about the permission)2 why from my pc doesn't work the action like remote or test connection? from the server works fine but i don't un...

Ithd by • Engaged Sweeper
  • 6655 Views
  • 4 replies
  • 0 kudos

Microsoft Office KB exe deployment?

I've tried creating and running deployments, but they never execute on the endpoint. I keep thinking it's a permissions deal. Possibly running the deployment as system isn't correct/working..

jdmhw6 by • Engaged Sweeper II
  • 4677 Views
  • 2 replies
  • 0 kudos

Resolved! Fix WMI Access Denied With No Admin Account

Hello everyone,I have a bunch of assets with the error "WMI Access Denied." This is due to not having an account with higher rights to scan it. My question is if I need to have a service account with admin rights for every server and workstation in o...

SPedraza by • Engaged Sweeper
  • 8709 Views
  • 1 replies
  • 0 kudos

Resolved! Lansweeper force HTTPS option

I recently was finally able to add a certificate for my Lansweeper console for my company. In the older version there was an option on the website settings to force all connections to HTTPS. Where did this option go? I opened config editor and see...

mwrobo09 by • Champion Sweeper
  • 6077 Views
  • 1 replies
  • 0 kudos

Resolved! Filter assets by 32 or 64 bit

Trying to identify which assets are using the 32 bit version of Windows 10 Pro. If I search by OS, both version will display. There is an entry for System Type in the Config > Windows > System menu but that is not a searchable field.How can I identif...