Hello there!
Some character encoding issues were fixed in the recent versions of Lansweeper, so the first thing to check:
- Is your Lansweeper installation up to date?
You can update to the latest Lansweeper version by following the steps in this guide: https://www.lansweeper.com/knowledgebase/updating-your-installation/
If needed, you can always check our changelog to see all the additions, changes, and fixes that have been implemented in the Lansweeper software: https://www.lansweeper.com/changelog.aspx