General Discussion Forum - Lansweeper Community

Setting Computer AD Description Attribute

I wanted to share a custom action that I created that has helped me tremendously. This custom action will change the AD Description for what ever computer asset your on.It calls on a vbscript file called changeADCompDesc.vbs and passes the computer n...

Helpdesk notes not sending

My team is having issues when adding public notes to the helpdesk ticket. They are not sending a reply back to the user. We have checked the mail server settings and all seems in order. Are we missing something?

Unable to open listener port 9524

Sometimes, when restarting the lansweeper service, the service cannot open the listener on port 9524 with the following error:"Cannot configure SSL port: 9524. Listening error on prefix 'https://*:9524/' because it conflicts with a registration exis...

Switch Port Mapping missing IP Address's of connected hosts

Hi All,when disovering a cisco switch via SNMPv3. All layer3 IP addresses are found within the switch.Port names, mac addresses and machine names are all reported. However, the devices are missing IP address.We are running this against Cisco Catalyst...

What is 100 assets vs trial?

I am not gonna bother with searching the forum and/or the website for this brain dead topic, sorry!The website clearly states that everything below 100 assets is free.Then, why do I have to jump through hoops to get a license file that states that yo...

Microsoft Teams MSI deployment - Not showing in Programs and Features

At the one location I support finally has the approval to move from Skype to Microsoft Teams. I'm working on a deployment package for Teams_windows_x64.msi and keep hitting this one hiccup. If I deploy via Lansweeper whether it's the MSI Installer o...

Deployment task kill process error “Access denied”

Hi. Task taskkill.exe /f /im opera.exe 1> c:\temp\taskkill_opera.log 2>&1didnt work, it says access denided. Opera launched by user. Same result whit other processes e.g "calc.exe" and whit other commands e.g. "wmic process where "name='myprocessname...

viewing all tickets for supervisor (without agent licence)

Is there any option how to set user role for supervisor without agent licence? I should help our infrastructure team to improve their communication with users therefore I don't need agent licence for communicating with users. Thanks

General Discussions

Topics in this forum

Setting Computer AD Description Attribute

Helpdesk notes not sending

Unable to open listener port 9524

Switch Port Mapping missing IP Address's of connected hosts

What is 100 assets vs trial?

Microsoft Teams MSI deployment - Not showing in Programs and Features

Deployment task kill process error “Access denied”

viewing all tickets for supervisor (without agent licence)

Wrong user scaning

Remove duplicated Asset to User Relations

Helpdesk email rules

Windows 11 25H2 with lspush don´t discovery the fu...

API to edit custom field value

[URGENT] Lansweeper Renewal Expiring Very Soon

What's new in Classic LS 12.6 but no info in the c...

Is there a way to have Lansweeper trim preceding a...

Error when creating SSO connection

Lansweeper Chromium Extension