How does LanSweeper determine the asset type "mail server"? I noticed we have 4 assets that are asset type mail server, yet none of them actually are, and our actual mail servers are not showing in that list. Thank you!
Hello,I am trying to use the Helpdesk API to allow end users to create tickets from our intranet site using an HTML form. I haven’t been able to get that working but if I try to add a ticket using the URL (http://lansweeper:81/api.aspx?Action=AddTick...
I wanted to share a custom action that I created that has helped me tremendously. This custom action will change the AD Description for what ever computer asset your on.It calls on a vbscript file called changeADCompDesc.vbs and passes the computer n...
My team is having issues when adding public notes to the helpdesk ticket. They are not sending a reply back to the user. We have checked the mail server settings and all seems in order.
Are we missing something?
Sometimes, when restarting the lansweeper service, the service cannot open the listener on port 9524 with the following error:"Cannot configure SSL port: 9524. Listening error on prefix 'https://*:9524/' because it conflicts with a registration exis...
Hi All,when disovering a cisco switch via SNMPv3. All layer3 IP addresses are found within the switch.Port names, mac addresses and machine names are all reported. However, the devices are missing IP address.We are running this against Cisco Catalyst...
I am not gonna bother with searching the forum and/or the website for this brain dead topic, sorry!The website clearly states that everything below 100 assets is free.Then, why do I have to jump through hoops to get a license file that states that yo...
At the one location I support finally has the approval to move from Skype to Microsoft Teams. I'm working on a deployment package for Teams_windows_x64.msi and keep hitting this one hiccup. If I deploy via Lansweeper whether it's the MSI Installer o...
