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Outgoing Email Template Tags

Is there no way to call useful info such as ticket creation date, priority, description, asset, etc. in outgoing email templates? I can't seem to find any info on this that isn't at least 2 1/2 years old.

SalGBA by • Engaged Sweeper
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database fields for warrany check

Hi,I love the feature in Lansweeper to query manufacturer sites for purchase date and warranty expiration dates.I am also using complementary reporting tools to connect Lansweeper to using the API.I could not find the two fields for the purchase date...

ybustan by • Engaged Sweeper
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  • 0 replies
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Exchange 2010 information is not populating

Hi I've tried all documents in the support resources.But I couldn't get the Exchange info populated as show in attached pic.I'm using Exchange 2010. Is that not supported?What could be the reason? what am I missing?

mdondapati by • Engaged Sweeper
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