Community FAQ
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
3dmaxer
Engaged Sweeper II

I have a case open with support on this question, but looking for some forum member input on this.  We have been having issues deploying packages using the run as logged in user.

When we deploy a job to a computer to run as a logged in user, the job deploys to the PC, but fails due to the job not being set to to an actual logged in user.  When we check the scheduled task, we see that it has picked a user that is not logged into the PC.  In this case its an administrative account that is only used to login to a browser based app requiring elevated privileges.

Even when attempting to deploy to PCs where this admin account has never been used, we can see LS has created a scheduled task with that account configured to run under.

I have read that LS uses WMI to get among other thing the current logged in user.  If I run a WMI query (local and remote) I get the correct user every time.

Any ideas on why LS is getting the wrong logged in user, and it is cached someplace?

10 REPLIES 10
Obi_1_Cinobi
Lansweeper Tech Support
Lansweeper Tech Support

Hello there!

Thank you for following up, and our apologies for the lack of response here on the community forum. We understand how frustrating that can be, and we appreciate your patience.

Since you already have a support case open, you are on the right track. Our support team will continue assisting you directly through that case, where they have full visibility into your environment and can provide the most accurate guidance.

If you have any additional details or updates to share, we recommend adding them directly to your existing support case to help move things forward more efficiently.

Thank you for your understanding, and we appreciate your continued patience while our team works with you.

General Discussions

Find answers to technical questions about Lansweeper.

New to Lansweeper?

Try Lansweeper For Free

Experience Lansweeper with your own data.
Sign up now for a 14-day free trial.

Try Now