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Direct Links to Different Ticket Types

WilsonTech
Engaged Sweeper II

‎02-18-2020 11:38 PM

Found this discussion back in 2018. I'd love to see this become a feature.

https://www.lansweeper.com/forum/yaf_postsm56055_Open-new-ticket-with-preset-type.aspx#post56055

I want users to be able to click on a link and start a new ticket with the ticket type filled in already.
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Obi_1_Cinobi
Lansweeper Tech Support
Lansweeper Tech Support

‎02-19-2020 10:22 AM

This feature is added to our customer wish list. But currently, we aren't able to guarantee that this feature will be implemented or provide you with an estimated release date.
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