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Licensing for 1 Customer with 2 separate Installations

Hi there.actually we have a customer that runs 2 separate environments - 1 main and 1 complete isolated.The isolated one is pretty tiny with only up to 20 assets. Sadly the free version of lansweeper now doesn't allow e-mail reports or exports anymor...

elSimon by • Engaged Sweeper
  • 1757 Views
  • 1 replies
  • 0 kudos

Resolved! Lansweeper License Renewal

I just recently purchase license renewal for our lansweeper.We already paid the invoice 1 week ago (Cleverbridge ref no 309606228) but up til now we still have not receive any email stating the full license renewal key.We tried and look everywhere fo...

hyugai by • Engaged Sweeper
  • 5495 Views
  • 4 replies
  • 0 kudos

Default Scanned item intervals

Over time we have changed the scanning intervals on different components to suit a particular purpose. As a result, our scans take quite a while and get behind during the day. Is there a place for me to find a list of the default settings for the "...

Saraee by • Engaged Sweeper II
  • 2438 Views
  • 1 replies
  • 0 kudos

Screenshot Image Not Appearing for Users

I am taking screenshots and adding them to knowledgebase articles, replies in tickets and the news page. I as an administrator am able to see the screenshot but out users are not able to see the screenshot. The user is seeing what I can only describe...

brencent by • Engaged Sweeper
  • 1557 Views
  • 0 replies
  • 0 kudos

Install on Windows Server 2019

We are migrating our Lansweeper instance to a new server. When we walk through the install, it tells us that something is running on port 80. However, running a netstat -anb does not reveal anything running on port 80.The installer takes port 443 wit...

qholmberg by • Engaged Sweeper
  • 12284 Views
  • 5 replies
  • 0 kudos

32-BIT Linux LsAgent-linux

Hallo everyone,I am looking for 32-Bit LSAgent for Linux System.We have 32-Bit Linux based thinclients and I want to import them to Lansweeper Database.For 64-Bit, there is no issue but for 32-Bit, I can't find any application.I don't need latest ver...

Resolved! How to delete an asset

I have some old assets that show up on my report for computers not seen in x number of days.These are old computers that have been removed from the domain/network. I want to remove them from LANSweeper. I can't figure out how to delete or remove th...

tgas by • Engaged Sweeper II
  • 3811 Views
  • 2 replies
  • 0 kudos