‎07-30-2018 03:49 PM
‎07-31-2018 01:42 AM
Rob-CD wrote:
Hi All,
I am currently still pretty early in the process of setting up Lansweeper for our use, getting global credentials setup etc. And have noticed that for some switches it has duplicated the record several times over due to it registering on different IP addresses at times.
Is there anyway that Lansweeper can register this as only one record and continually update that one record when it traces new or amendable information? As it's making out the records as having traced more switches that it actually has.
Any help would be very much appreciated.
Many thanks,
Rob
‎08-02-2018 10:25 AM
fjca wrote:Rob-CD wrote:
Hi All,
I am currently still pretty early in the process of setting up Lansweeper for our use, getting global credentials setup etc. And have noticed that for some switches it has duplicated the record several times over due to it registering on different IP addresses at times.
Is there anyway that Lansweeper can register this as only one record and continually update that one record when it traces new or amendable information? As it's making out the records as having traced more switches that it actually has.
Any help would be very much appreciated.
Many thanks,
Rob
You probably have switches that respond to several IP's, or are part of a active-active cluster and the main chassis changed. Most switches hava an option for fixing the IP that responds on SNMP queries (it's generally the management IP, but not always), my advice is to do that, fix the source IP that will respond to SNMP ... it will also fix some issues on your NMS servers...
‎07-30-2018 07:55 PM
‎08-02-2018 10:53 AM
PeterG wrote:
Yes.. it uses MAC address to track asset.. under Configuration/Option scroll towards bottom and check
"Detect when a Windows computer has been renamed. "
‎08-02-2018 10:16 AM
PeterG wrote:
Yes.. it uses MAC address to track asset.. under Configuration/Option scroll towards bottom and check
"Detect when a Windows computer has been renamed. "
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