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‎11-08-2022 12:11 AM
What does the scan server have to do with the email test. This is very confusing and a terrible error message! What the heck is this really trying to tell me?
Solved! Go to Solution.
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‎11-08-2022 10:32 AM
Hello there!
One of your scanning servers will be configured as your mail server. If said scanning server is down, your helpdesk mailing will also be non-functional. The following KB article might help you troubleshoot the issue: https://www.lansweeper.com/knowledgebase/scanserver-unavailable-or-not-listed-in-web-console/
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‎11-11-2022 11:13 PM
That was it, service was not running for some reason.
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‎11-08-2022 10:32 AM
Hello there!
One of your scanning servers will be configured as your mail server. If said scanning server is down, your helpdesk mailing will also be non-functional. The following KB article might help you troubleshoot the issue: https://www.lansweeper.com/knowledgebase/scanserver-unavailable-or-not-listed-in-web-console/
