We’re currently experiencing a high volume of support requests, which may result in longer response times — thank you for your patience and understanding.
It looks like that the culprit (Probably) was the email address of the help desk account. It was setup as .local (for our own purpose) and I think Lansweeper doesn't like it. I will still wait support's response.
northside wrote: 4 different users sent help emails, all drops to ignore folder, I have no rules created, the help desk account has its own mailbox.
PLease advise.
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