Embedded images not showing - Tickets & Knowledgebase

[Sebastien_Petel]

Hello,

Does anyone figured out a way to solved or found a work around, regarding embedded images not showing up in received tickets or in knowledgebases ?

I tried this article, but it didn't help.

https://www.lansweeper.com/knowledgebase/images-or-attachments-of-email-tickets-not-loading-or-givin...

any one ??

[Mercedes_O]

Hi @it_usa please contact our support team with your log files so they can look into this further https://community.lansweeper.com/t5/troubleshooting/collect-files-for-lansweeper-support/ta-p/64743

[it_usa]

• Ditto here.  images coming through 365 accounts show as broken image

• email system digested email: