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Sebastien_Petel
Engaged Sweeper II
Hello,

Does anyone figured out a way to solved or found a work around, regarding embedded images not showing up in received tickets or in knowledgebases ?

I tried this article, but it didn't help.

https://www.lansweeper.com/knowledgebase/images-or-attachments-of-email-tickets-not-loading-or-givin...

any one ??

embedded images not showing
2 REPLIES 2
Mercedes_O
Community Manager
Community Manager

Hi @it_usa please contact our support team with your log files so they can look into this further https://community.lansweeper.com/t5/troubleshooting/collect-files-for-lansweeper-support/ta-p/64743

it_usa
Engaged Sweeper
  • Ditto here.  images coming through 365 accounts show as broken image

it_usa_0-1692127498517.png

 

 

  • email system digested email:

it_usa_1-1692127519941.png

 

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