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pryan67
Champion Sweeper II

I recently added a couple of more custom actions, and one of them isn't working.    I'm trying to launch TeamViewer, but I get this error :"This action cannot be run due to a web browser configuration issue."   This is ONLY with the TeamViewer custom action, using these directions:

 

https://community.lansweeper.com/t5/forum/teamviewer-custom-action/m-p/18366#post44452

 

 

Any thoughts?   All other custom actions work properly.  I'm using Chrome as my browser.

5 REPLIES 5
eranavni
Engaged Sweeper II

I had the same issue after upgrading to the latest version.

I resolved it by replacing {actionpath} with the actual path lansweeper server
\\lansweeperserver\lansweeper$\name_of_the_action

pryan67
Champion Sweeper II

Thanks...I tried that (\\lansweeperserver\lansweeper$\tv.ps1) and same issue.  

 

Here is what I currently have:

 

powershell -noprofile -executionpolicy bypass -command \\servername\lansweeper$\tv.ps1 {computer}

I'm just trying to make it easier to launce Teamviewer for my service desk team.   I may have to totally revisit it.

 

 

 

 

eranavni
Engaged Sweeper II

that is what im using to launch TV and it works
cmd.exe /C ""C:\Program Files\Teamviewer\TeamViewer.exe" --id {ipaddress}"
sometimes TV is installed in Program FilesX86 so change accordingly or add it as another option 

pryan67
Champion Sweeper II

Thank you...I've got both components installed, and all other custom actions work, it's just this one that gives that error which is odd.

Obi_1_Cinobi
Lansweeper Tech Support
Lansweeper Tech Support