French characters don't display correctly

[MBI]

Hello,

We are running Lansweeper 11.1.1.3.

In the Helpdesk, when we create new ticket, for the ticket type, some french characters don't display correctly and are showing non sense characters (see screenshot)

It was working well before, we believe the update to 11.1.1.3 may have altered the behavior. is there a way to resolve this?

Same issue happens in Chrome, Edge and the behavior is the same even if we switch interface language.

thank you

[EileenMetz]

Any update?

[MBI]

Ok thank you ticket sent

[Mercedes_O]

Hello, please reach out to our support team to look into this on your behalf Contact Support - Lansweeper IT Asset Management it might be of interest to connect with our team during the next virtual office hours too Lansweeper Virtual Office Hours [Registration Link... - Lansweeper Community - 71442