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‎10-26-2022 08:12 PM
Unless I'm missing it - is there a way to modify the source of a help desk ticket (walk-in, web site, email, etc), once it's been sent in/created?
Solved! Go to Solution.
‎10-27-2022 09:57 AM
Hello there!
No, you are not missing anything. Unfortunately, once the source has been set at ticket creation, it is no longer possible to edit it.
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