2 weeks ago
Has anyone come across the issue where you can't filter by custom fields in the helpdesk? Whenever I try, it just sits on Processing... and doesn't ever show the results.
Solved! Go to Solution.
2 weeks ago
Hello there!
Our development team is actively investigating this matter to identify the root cause and implement a solution. We understand how crucial it is for users to efficiently filter and retrieve relevant information from the helpdesk, and we apologize for any inconvenience caused. The reference of this bug is LAN-16413. It will be published in our changelog at https://lansweeper.com/changelog when the issue has been fixed.
2 weeks ago
Hello there!
Our development team is actively investigating this matter to identify the root cause and implement a solution. We understand how crucial it is for users to efficiently filter and retrieve relevant information from the helpdesk, and we apologize for any inconvenience caused. The reference of this bug is LAN-16413. It will be published in our changelog at https://lansweeper.com/changelog when the issue has been fixed.
2 weeks ago
Confirmed as a bug...
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