This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Community FAQ

General Discussions

Find answers to technical questions about Lansweeper.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Topics in this forum

Sign in/Join

Why does this keep happening?

Every day we have to hit refresh a thousand times and re-log in to get Lansweeper to function correctly. See the screenshot to see what it looks like. It happens every day. We have reinstalled Lansweeper, run through the database cleanup checklist, b...

blasto by • Engaged Sweeper III
  • 6915 Views
  • 3 replies
  • 0 kudos

Lansweeper Not Saving New Asset

I have been trying to add a new printer to our inventory. When I enter the information and click on the save asset nothing happens. If I go to the full asset list the new asset is not there. I then went and deleted some assets and tried again without...

Terry1337 by • Engaged Sweeper II
  • 7436 Views
  • 4 replies
  • 0 kudos

Windows 10 OS version not updating in Lansweeper

Hello,I'm updating some Windows 10 1709 machines to version 1803, but Lansweeper is still showing the 'OS Version' of these machines to be 1709. Oddly, the 'Build' value is correct. Is there something I can to do to make Lansweeper update the 'OS Ver...

ewhite by • Engaged Sweeper
  • 11360 Views
  • 4 replies
  • 0 kudos

Uptime incorrect

Hi, I'd like to use the 'Assets: Uptime since last reboot' report to get a list of computers that haven't been rebooted recently so that i can target them for remote reboots to get Windows Updates installed etc.However, the Uptime against some comput...

trevora by • Engaged Sweeper II
  • 5243 Views
  • 1 replies
  • 0 kudos

Pushing Packages in Multi-Domain Trusted Environment

Hello,We have a multi-domain trusted environment with 4 domains as shown below:- Domain A (Workstations and Servers)- Domain B (Workstations and Servers)- Domain C (Servers)- Domain D (Servers)We have a LanSweeper service account created under each d...

SPedraza by • Engaged Sweeper
  • 5741 Views
  • 1 replies
  • 0 kudos

InTune Scanning not showing all devices

I've followed the KB articles:https://www.lansweeper.com/knowledgebase/intune-scanning-requirements/https://www.lansweeper.com/knowledgebase/how-to-scan-mobile-devices-through-microsoft-intune/However, when I scan, I can only find 7 devices out of 15...

TBRIT by • Engaged Sweeper
  • 6808 Views
  • 3 replies
  • 0 kudos

Unique Custom Fields

Is there any way; even in SQL which in turn flags in Lansweeper if necessary, to mark a custom field to require unique entries? We use one of the fields to enter our asset tag numbers and I'd like to know if for some reason someone is entering a dupl...