Helpdesk - How to view Ticket log data by SQL script.
It seems ticket tables reference log files in the following directory:
C:\Program Files (x86)\Lansweeper\Website\helpdesk\files\
If this is accurate:
Why isn't this stored in SQL tables so that we can query against it? Also, why are these files hashed so we cannot parse the text?
Is this something we can change in the config?
If so, the please advise how.
If not, ... WHY?
SQL Server 2012 SP3