HelpDesk Training using the KB or available videos

[mperriton]

Based on the current KB and videos, is there a workflow of topics that can give my team the best training of using the Helpdesk feature?

[Esben_D]

Hey Mikey,

I think this is probably the best overview we have: https://www.lansweeper.com/resources/webinars/lansweeper-helpdesk-webinar-registration/

It should cover almost everything. So if you just want to train people to use the helpdesk, it might be a bit overkill.