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Email - Email notifications not working

When tickets are created there are no email notifications going out to the Techs. Under Outgoing Email Templates (Configuration/Email Settings) I have checkmarked the Ticket Creation Sent to Users. But no one is receiving any email notifications. Are...

BruceTran by • Engaged Sweeper
  • 1989 Views
  • 0 replies
  • 0 kudos

Chrome issues with Lansweeper

I currently have IE working with Lansweeper. However, I get an error with using Chrome. We have Lansweeper installed on Server 2019 and we are using IIS to manage the website to get to it with our environment. There are no errors within IE so we know...

jwillard by • Engaged Sweeper
  • 6925 Views
  • 3 replies
  • 0 kudos

Customize asset fields

Hi LS Team,looking at FAQ i see this is an old request dated 2017 but dindn't find any solution.Is there a way to change the titles of some columns (such as branch office, for example) into asset page?Thank you in advance for your reply

Resolved! Bluetooth Info

Hello!Guys, can I see in the lansweeper connected bluetooth devices?And how many bluetooth adapters on our PCs?

Use current user for scanning credentials?

Is it possible to configure Lansweeper to do the scan as the currently logged on user? We recently purchased a company that has ONLY one user (no admin account) that is a local admin and since they are all local admins (I know, I know, but I didn't...

pryan67 by • Champion Sweeper II
  • 5020 Views
  • 3 replies
  • 0 kudos

Lansweeper 8 freeware mode limitations

Hi,recently in freeware mode it is no longer possible to export or mail reports (Error: In trial mode, you can't export data.). Till December it was possible...According to the following KB article, in freeware mode "several features become unavailab...

LE-IT by • Engaged Sweeper
  • 1820 Views
  • 0 replies
  • 1 kudos

Language translation not working anymore

Hi, after changing the IIS Port and restarting the IISExpress Service, i am facing the issue that translations dont seem to work anymore. User Settings are set to German but all Text displayed changed to english. Still have the issue, even after reve...