Lansweeper App for Jira Service Management Assets

[MartinMeduna]

We recently published an integration application for Jira Assets
Lansweeper App for Jira Service Management Assets 
We have found an issue, we have identified the root cause, we are currently working on a fix, and we will publish the new version of the application in  Atlassian store as soon as possible.
Please note that not all customers are effected by this issue, if your integration run fails, you will see in the error in the log:
“Error occurred in get assets resolver. Reason:  The maximum payload size is 200KB.”
Thanks for your patience as we resolve this.

[Casslloyd]

We are pleased to say these sync issues have been resolved and an updated app listed in the marketplace. Here is a KB article to support this Integration. Please let us know any feedback you might have.

https://community.lansweeper.com/t5/integrations/integrate-with-the-lansweeper-app-for-jira-service-...

[DiogoRodrigues]

I installed recently it validates successfully but statistics return always failure.
Were can we have logs of this sync process?
For testing purposes I've limited to one single asset type with not that many assets and removed FQDN field. Nevertheless, still not syncing. It imported the asset schema but not the objects.

[TufanColak]

Hi Diogo,

We handle the software support for the Lansweeper to Jira integration. To assist you further and help resolve the issue, please submit a support request through the following link:

https://piosoftware.atlassian.net/servicedesk/customer/portals

Our team will review your request promptly and ensure the matter is addressed as quickly as possible.

Thank you,
Pio Software Support Team

[MartinMeduna]

New version of the integration app is in Atlassian store.

[jutley]

Still nothing almost 2 months later?

[MartinMeduna]

We got stuck in testing a bit longer. I hope we will push it into process for the store this week. I hope it will run through quickly. I am sorry for waiting ...

[eliw]

Any update in this ? Thanks in advance!

[MartinMeduna]

Hi eliw, new app is the store

[WuGe]

Only for cloud based JIRA?
Not for the datacenter based JIRA?