We’re currently experiencing a high volume of support requests, which may result in longer response times — thank you for your patience and understanding.
Hello,In the configuration where we have several scanning servers, is the traffic between scanning servers and the main (database) server encrypted?In the topic Traffic encrypted? - Is all Lansweeper network traffic encrypted? you only talk about the...
I just noticed the report that shows all groups a user is a member of. In our case, thats 76755 users and the report says 1M groups. I guess that is a limit that has been reached, because I think we have more than so.This is a lot of unused, unwanted...
Are there any security feature builtin that can be used to control that tickets assigned to a specific team is hidden from agents not in that team and Not just filtering, but blocking access?We could use it if other departments in the company wants t...
HelloI've chasing assets with multiple IP-location. Generally, there are several IP ranges that overlap themselve, so it's easy to fix. (change IP locations to not have overlap any more)However I've got some cases for which I can't find any explanati...
I've been tasked with automating the ticket creation process after someone needs a password reset. I am able to open a URL with the correct parameters for creating a ticket but I am unable to retrieve the TicketID from the ticket I just made in my vb...
Hello,we have imported about 300 offline windows PCs yesterday. we indicated the domain name, Asset Name, Asset type and serial number in the CSV. we found out today that all these imported assets were deleted from the database. we believe this is du...
I don't know that this is possible so please humor me, I want to create a report that would find all assets in a particular OU in active directory, if the assets are spotted there the asset state would then need to be changed to a new state example: ...
