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📊Power BI and Lansweeper On-Prem

Hi Community, Trying this again for On- Prem users based on this comment from @DonMario73  Let’s talk about Power BI and Lansweeper On-Prem! In this thread, let us know: Best practices for extracting and visualizing your data.Tips for troubleshooting...

Resolved! Publish online?

Is it possible to publish Lansweeper online so users can access the helpdesk etc. from outside?

grnat by • Engaged Sweeper
  • 7744 Views
  • 2 replies
  • 0 kudos

Scanning Queue stuck

so this is the second post I see about this. The first resolution was to increase the number of scans. I have mine set to 10, yet there are 85 items in the queue, what shows waiting are online, what are scanning are up, I have it set that it scans 10...

BrianM by • Engaged Sweeper III
  • 28373 Views
  • 13 replies
  • 0 kudos

[Possible bug] Default ticket type

Configuration\Ticket ContentTicket types > Default ticket typeI have this set to End User Support. With my test email account I send in a ticket, but the ticket type is not End User Support, it is a different type.LS Version:6.0.100.67

jkrelic by • Champion Sweeper
  • 8623 Views
  • 3 replies
  • 0 kudos

Reply to ticket creates second ticket

User sends me an email (my direct email).I reply and add my Lansweeper Helpdesk email address in the To: field (creates a new ticket)User replies to that email and a new ticket is created.Thinking it through, it's because the outgoing ticket I sent w...

harringg by • Champion Sweeper
  • 6863 Views
  • 1 replies
  • 0 kudos

Resolved! Printed Pages

Hello,In the side of a printer (here it is a Kyocera printer) is indicated how many sides were printed. indeed, is the number of the sides, another than those whom the printer says me. Where from does this come?? In this example the printer points in...

SpangA by • Engaged Sweeper III
  • 13042 Views
  • 5 replies
  • 0 kudos

Resolved! Lansweeper Custom File Scanning Wildcards

HI need to scan some machines for a file but the file sits in a folder structure with username in...C:\Windows\Temp\iotdx-disposable\Users\aperson\WebCompiler1.11.323\node.exeCould i set up custom file scanning using wildcards? so my custom file scan...

Resolved! LsPush Agent Automate E-mail

Hi All,We have computers that are at remote locations which do not have connectivity to our internal network. Therefore, we wanted to take advantage of the LsPush e-mail feature. Is there any way to automate the e-mail process so that the Outlook n...

dscoland by • Engaged Sweeper III
  • 9159 Views
  • 4 replies
  • 0 kudos

Resolved! Bug - Chrome Log Ticket

Anyone else experiencing this within chrome?When you go to log a new ticket within the user facing help desk the text box just gets bigger and bigger as you type, meaning you have to scroll down to click on the "send"

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