We have updated some of our hardware on the network, ie some new ip cameras and also some new mitel phones but the new models just wont scan and find. Any ideas on what i can do to find the missing devices.
Pretty trivial and no doubt an easy fix, but I just thought that I'd give a heads-up that Win10 1607 is unrecognized by certain widgets, such as "Windows OS/SP Overview." Perhaps they trigger off the build number, which of course changed (10586 to 14...
Hi All,I am currently still pretty early in the process of setting up Lansweeper for our use, getting global credentials setup etc. And have noticed that for some switches it has duplicated the record several times over due to it registering on diffe...
Is there a way to limit access to certain knowledge base categories based on user type? For example, we have some articles that we want our regular users to access, but we have some categories specific to help desk agents. I set the teams to have acc...
We like to add our hard drive model and serial numbers to the asset page for computers. We know this information can be obtained in a report, but like for this to be seen when we view the assets main page. Is there a way to pull data from the data ba...
