Lansweeper Cloud not working when behind proxy

[ThKl]

So, as support confirmed to me, the Lansweeper Cloud does not work at all if your scan servers are behind a proxy.
(Even tho when setting up cloud, the connectivity check is successful).
Also nowhere on the website or when setting up cloud does it say that proxy servers are not supported.

According to support, this was added to a "wish list". Now that cloud is officialy released, are there any news on this?

[ThoKl]

This is still the case. Our proxy is not under our own control (government) so we have no way of using the cloud service.

[Obi_1_Cinobi]

Hello there!

There is limited proxy support for our cloud platform. Syncing with the cloud platform requires an almost constant stream of data between your on-prem sync server and the cloud platform. To limit bottlenecks and ensure future readiness, Lansweeper only allows syncing to the cloud platform when using HTTP2-enabled proxies.

If your Lansweeper installation uses a proxy connection for outbound traffic, make sure HTTP2 is enabled or create an exception rule so that your Lansweeper sync server can bypass the proxy for edge.lansweeper.com.

[spirard]

is this still the case or since your last message, this has been fixed in the latest release?