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Visitor Sweeper

Hi,

We have ScreenConnect installed on an Azure VM. Since installing Lansweeper, particular the NPCAP software, we are unable to access the ScreenConnect portal.

I had to uninstall the NPCAP to get the portal working again.

For the ScreenConnect portal access, we set port forwarding rules: - 443 - 8040 - 8041

Why would the NPCAP software conflict with ScreenConnect?

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