Linking On-Prem Installation to Cloud

[Crydok]

Hi,
we've linked our on-prem Installation (Ultimate) to Lansweeper Cloud for the first time. Just a few minutes later the cloud and the on-prem says that we use a freeware license and our assets are of course maxed out. Is there something we are missing?
I've tried the unlink, delete site and linked the on-prem installation again but the result was the same.

[DavidPK]

Hi Crydok,

Our development team has made some changes on the backend and this should be resolved now. If you still are exepriencing issues please log into our support portal and log a support ticket;. 

support portal.

Make sure to add screenshots and the GatherLogs output file so our SME's can start investigating the issue straight away. 

Using the GatherLogs tool.