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‎09-14-2020 07:52 PM
I have been contacting support and did not receive a solution to my updates not completing after the recent upgrade to newest Lansweeper. The only suggestion I received and got to work is uninstalling Lansweeper and Installing a new Lansweeper. I now have an SQL Express install. I saved a copy of my old Lansweeper in a Lansweeper old folder. How do I get the .mdf database into the new SQL database?
Thanks,
Terry
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‎09-23-2020 05:48 PM
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‎09-23-2020 04:40 PM
You should have a file called Lansweeper.LocalDB.Service.txt normally in C:\Program Files (x86)\Lansweeper\Service. This could contain more info on why the service files to start.
If any doubt, better send it to support@lansweeper.com for further troubleshooting.

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‎09-23-2020 04:09 PM

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‎09-22-2020 08:36 PM
------------------------------
Cannot connect to (localdb)\.\LSInstance.
------------------------------
ADDITIONAL INFORMATION:
A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: SQL Network Interfaces, error: 50 - Local Database Runtime error occurred. The specified LocalDB instance does not exist.
) (Microsoft SQL Server, Error: -1983577849)
For help, click: http://go.microsoft.com/fwlink?ProdName=Microsoft%20SQL%20Server&EvtSrc=MSSQLServer&EvtID=-1983577849&LinkId=20476
------------------------------
BUTTONS:
OK
------------------------------
I checked my services and they are all set to automatic.
Any suggestions?
Thanks,
Terry

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‎09-22-2020 04:57 PM
After about an hour of fiddling I just restored my server from backup as I couldn't afford the downtime for troubleshooting. I'll be sitting out this version.

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‎09-16-2020 07:39 PM

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‎09-16-2020 07:57 PM
jshulenberger wrote:
I had the same issues. It treated me as a new install. Contacting support went nowhere. I was able to go in to the "Lansweeper Config Editor" ("C:\Program Files (x86)\Lansweeper\Tools\ConfigEditor.exe") and change the database server to my SQL instance (on both the Service, and Website tabs), and everything came right up for me.
I looked in the Configeditor and have the setting Localdb\. \LSInstance in both Services & Website. Which install did you do? When I open the ConfigEditor I receive an error not connecting to the database.
I have been using the free version for years. This is the first time I had issues when doing an update to the program. I have tried several times to uninstall and install a clean version but every time I keep getting the Scripting error.

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‎09-15-2020 07:59 PM
Frustrated!!!!!
Terry

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‎09-15-2020 03:49 PM
