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altx
Engaged Sweeper

During the setup or usage of Lansweeper on a Windows Server, the following error message was encountered:

Error Message:
SQL Error: Cannot connect to database. Login failed for user 'lansweeperuser'.

This issue prevents access to the Lansweeper platform and displays a webserver error on the browser when trying to log in at http://localhost:83/login.aspx

1 REPLY 1
FrankSc
Lansweeper Tech Support
Lansweeper Tech Support

Hello Altx, 
This a common error, which occurs when the password of Lansweeperuser is not aligned between the database and service. 

Complete steps to solve can be found in the KB article below:

Login failed for lansweeperuser - Lansweeper Community

Please have a look at our KB for common errors, most errors you can get are described or documented in our KB