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Set up Google Cloud Platform - Cloud Discovery

Hello CommunityWe want to set up Cloud Discovery on GCP and we had some questions about those values:Select the OpenID Connect (OIDC) provider.In the Issuer URL field, enter https://dev-734bjlip.eu.auth0.com/In the Allowed audiences field, enter http...

amogarcia by Engaged Sweeper
  • 32 Views
  • 1 replies
  • 0 kudos

Resolved! Closed tickets - in progress

Dear all,When I close a ticket, this ticket is set after a couple of minutes to "in progress". So we do get the "closed" notification and then suddenly that ticket is set back to "in progress".I also see that the "closed notification" is send to the...

Preve by Engaged Sweeper II
  • 10711 Views
  • 4 replies
  • 1 kudos

Resolved! Citrix removal tool

so we have a lot of computers that are still running an old enterprise version of citrix , 3.0 , and i would like to have lansweeper run the uninstaller or removal tool but the removal tool called ReceiverCleanupUtility dose not seam to run i set it ...

mzipperer by Engaged Sweeper III
  • 4876 Views
  • 1 replies
  • 0 kudos

"A session error occurred" on home dashboard

Running Lansweeper on IIS 10Lansweeper ver: 6.0.0.65Website Version: 6065About a week ago this problem started when I'm on viewing my dashboard idle, the widgets will start to display "A session error occurred. Click here to go to the login page." an...

seanvree by Engaged Sweeper II
  • 5203 Views
  • 2 replies
  • 1 kudos

Not able to start lansweeper service

We were facing high resource utilization problem on our database server. So for troubleshooting purpose, we had stopped Lansweeper service manually (As Lansweeper database is hosted on separate database server). Now today when we are trying to start ...

kavita by Engaged Sweeper
  • 7373 Views
  • 1 replies
  • 0 kudos

Resolved! Canon iR-ADV 6255 Toner Level

Hello, The Canon iR-ADV 6255, is showing the wrong black toner levels. We have changed the toner, and the web interface says it is OK. The lansweeper panel shows 0%. Asset Type: PrinterManufacturer: CANON Inc.Model: Canon iR-ADV 6255 22.01OID: ...

mirvine by Engaged Sweeper
  • 10079 Views
  • 3 replies
  • 1 kudos

AntiVirus info on Asset Page

We have many assets with Windows Defender and McAfee running.On many of these, the summary page virus information shows "enabled and outdated" although one of the 2 will be up to date! This obviously also falsifies any report including these tables.I...

Tomas by Engaged Sweeper III
  • 6273 Views
  • 4 replies
  • 0 kudos