Community FAQ
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
altx
Engaged Sweeper

During the setup or usage of Lansweeper on a Windows Server, the following error message was encountered:

Error Message:
SQL Error: Cannot connect to database. Login failed for user 'lansweeperuser'.

This issue prevents access to the Lansweeper platform and displays a webserver error on the browser when trying to log in at http://localhost:83/login.aspx

1 REPLY 1
FrankSc
Lansweeper Tech Support
Lansweeper Tech Support

Hello Altx, 
This a common error, which occurs when the password of Lansweeperuser is not aligned between the database and service. 

Complete steps to solve can be found in the KB article below:

Login failed for lansweeperuser - Lansweeper Community

Please have a look at our KB for common errors, most errors you can get are described or documented in our KB

General Discussions

Find answers to technical questions about Lansweeper.

New to Lansweeper?

Try Lansweeper For Free

Experience Lansweeper with your own data.
Sign up now for a 14-day free trial.

Try Now