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CisH
Engaged Sweeper

all my devices from intune are showing in lansweeper. But they are not associated with the user who has the mobile. 

Where did I go wrong or is it not possible. I have been trying to see in the community for answers but there is none. 

2 REPLIES 2
CisH
Engaged Sweeper

Thx for the reply.

In intune we are able to see all the devices a user have. Laptops and mobile devices like telephone. 

So any suggestion for more troubleshooting.

FrankSc
Lansweeper Tech Support
Lansweeper Tech Support

Hello CisH,
If the UPN of the account is found during the Intune scan and it matches with a Scanned AD account, the accounts should be linked correctly. But if there is a mismatch, the user will not be shown.