I have a machine that I cannot delete using the delete button and was wanting to know if there was a way to get it out of Lansweeper using SQL. The machine is no longer in AD and was a VM that I deleted.
We have several staff who FW: emails to helpdesk. If they don't remove the FW: from the subject, the ticket is not created. Is there a way to create the ticket when there is a FW: or RE: in the subject line?
Is it possible to track hardware changes? For example, a system has 4GB of RAM. The IT team changes the RAM to 6GB. Now on the next scan, Lansweeper detected the system has now 6GB of RAM. Can I get an alert on this through an email or a report that ...
I want to give my users the ability to edit their tickets. A lot of people email their tickets in and I have to ask them to fill out fields in the web form. Is it possible to have someone click on their ticket in the link and change the ticket type/a...
I am trying to install an MSI via Lansweeper and the job fails when I try to send it through Lansweeper but works when I run the commands locally via the command prompt. The return error code I get is 1603. I have tried changing the run mode, install...
Hi all,We have sensors in different IP networks which appear as webserver (only IP pingable). To easier spot them, I added a static group with their fixed IP address.I would like now to mass edit those assets, to change the type from Webserver to Sen...
Hi Guy's,I am in the process of creating an upgrade package for one of our installs (Buildsoft).I have got the install etc working ok, the issue is there is a previous install which we need to remove before we can upgrade.It is installed via a MSI to...
