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Resolved! How to remove a SCANSERVER

We recently installed/moved a scanserver ( Service Only ) to another server. The problem we have is even though we did a clean uninstall of the software from the old server it still shows up on the main Lansweeper console as Scanserver unavailable. I...

crashnburn by • Engaged Sweeper
  • 20057 Views
  • 6 replies
  • 0 kudos

Resolved! Lansweeper 7.0.30.66

Hi, I have installed lansweeper 7.0.30.66, but now when I try to assign a relation to an asset when I click on select asset, none of them appears. I am wondering if I have to roll back to my previous version that was: 6.0.151.34.If I check for update...

Configuration and Website Settings

Greetings,On a brand-new install of LS7 using IIS/8.5, I set up a login popup message. Slapped in a couple html tags to format it nicely, and it works!Except it displays after you click "OK" or "Logout" a second time. Is this a bug or am I missing so...

pgodfrin by • Engaged Sweeper II
  • 7443 Views
  • 4 replies
  • 0 kudos

Installer Package

In deployment, how do you add a package step that will read a license key? I am trying to set up an installer package for a Phish alert in outlook. It is with Knowbe4. It comes with a license key. I can't find an example under installers that shows o...

SOCII Compliance

Does anyone use Lansweeper to meet their SOC2 compliance requirements? I have not found any information on this and everyone has a different opinion on what to use to meet requirements. I have used Lansweeper and two previous jobs. Now I am in charge...

Built In Reports

Greetings,I have inadvertently damaged one of the built-in reports. How can I restore or re-install the original built in report?thanks,phil

pgodfrin by • Engaged Sweeper II
  • 7439 Views
  • 4 replies
  • 0 kudos

Installed Software Report count differs

We are testing out LanSweeper and wish to know the software installed on every computer we own.If I go in the List of Installed Software, in the list it says that 15 computers have Google Chrome installed.If I click on Google Chrome to see which comp...

oliver by • Engaged Sweeper
  • 6259 Views
  • 3 replies
  • 0 kudos