LsAgent in Linux console gets Error and isn't shown in the web console

[FailX]

Hey,

i tried to install LsAgent on a Linux System via console. I got to the point where its saying that its active but it is not shown in the web console. There is also an error ( [ERROR] : Response content: ). Does anybody know what the problem could be?

LsAgent.ini:

  

[DavidPK]

Hi,

Looking at the screenshots it seems that we are unable to establish communication with the server or relay, we would recommend checking. We with the limited information its hard to tell what the exact issue is. We will provide you with the below article with some troubleshooting steps to assist.  https://community.lansweeper.com/t5/troubleshooting-your/the-relay-could-not-be-contacted/ta-p/64477

If that does not resolve your issue we would recommend contacting the support team where we can gather additional details.

How to contact support?

Make sure to add screenshots and the GatherLogs output file so our SME's can start investigating the issue straight away. 

Using the GatherLogs tool.