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Resolved! Cleanup Operations on Non-Active Devices

Are cleanup operations only performed on Active status devices? What if you mark an item as "Stock" for example so that you know you have one in the back. That particular device obviously won't be connecting to the network to check in possibly for qu...

Some Question

Hello Team,from my company, we are checking if Lansweeper can help us in some needs that we have to manage our hardware and Software asset (include license).Are there any API to take information from Lansweeper?License Compliance area, are working wi...

manelnas by • Engaged Sweeper II
  • 2919 Views
  • 1 replies
  • 0 kudos

VBS Output Problem

The code below gets a listing of restore points on a remote computer. I'm trying to get it to output the data in a single window. Now it's a window per line.I'm not good with VBS so any help is appreciated.Chris Set dtmConvertedDate = CreateObject("W...

MacPhail by • Engaged Sweeper
  • 4626 Views
  • 1 replies
  • 0 kudos

AD user renamed still show old username

Hi,We changed the login name of one user and would like to give access to Lansweeper.If I search the username in the global search field I found it, no problem.If I search the same username in the "Add AD User" screen (in User Access and Roles) nothi...

YvainP by • Engaged Sweeper II
  • 8421 Views
  • 5 replies
  • 0 kudos

SQL server license scanning - per core

I am having trouble setting up the software license tracking for SQL server. We use the 'per core' license model. The problem I'm having is this:Lansweeper wants to know how many cores per server. However, this varies depending on the server. This nu...

Ticket Templates

Is there a way that a template can be made that is filled out already and just need a resolution?My director wants us to put tickets in for repetitive tasks. Also want it to be visible only to agents if possible

rtforbess by • Engaged Sweeper
  • 4243 Views
  • 1 replies
  • 0 kudos

Hide assets from the Assets Form

Basically I want to hide all the monitors from the list. I still want them scanned cause it's cool to see what computer has which monitor. I just don't need to look through pages and pages of monitors.

Frederick by • Engaged Sweeper II
  • 6762 Views
  • 2 replies
  • 1 kudos