10-25-2022 11:16 PM - last edited on 04-02-2024 11:44 AM by Mercedes_O
I've been using LsPush with windows, but this is my first test of LsAgent v10.2.0.0 on linux (Debian 11).
I'm running into an error. lsagentlog.txt shows:
[Info] Creating InternalCommunicationsSender to URL https://...
[Info] Getting asset status from the server
[Error] System.IndexOutOfRangeException: Index was outside the bounds of the array.
Where do I start with troubleshooting this?
Solved! Go to Solution.
10-26-2022 04:39 PM
Hello there!
I would recommend mailing the technical support team with this one. Information on how to contact us can be found here: https://www.lansweeper.com/contact-support/
If you could also include the following information, that would be a great start:
10-28-2022 02:36 PM
For anyone else who might encounter this error, the 'solution' is to reboot the linux client machine. Restarting the service is not sufficient.
10-28-2022 02:36 PM
For anyone else who might encounter this error, the 'solution' is to reboot the linux client machine. Restarting the service is not sufficient.
10-28-2022 03:55 PM
Hello there!
Thanks for sharing this!