LSagent problem when update Lansweeper to new version

[MrNico]

Hello, I wanted you to see the LSagent log, what I interpret is that the agent "sees" a new version and tries to update itself, the problem is that it uninstalls, stops the service and does not reinstall itself. Am I right?

2024-05-24 17:08:52,558 [5] INFO Waiting 60 minutes until next iteration
2024-05-24 18:08:52,690 [5] INFO Reading ini file.
2024-05-24 18:08:52,706 [5] INFO Getting asset id
2024-05-24 18:08:52,712 [5] INFO Existing asset id found: 14bf383f-7a59-4c55-a2c8-xxxxxxxxxxxx
2024-05-24 18:08:52,716 [5] INFO Creating communication channel
2024-05-24 18:08:52,720 [5] INFO CreateReachableEndPoint for 14bf383f-7a59-4c55-a2c8-xxxxxxxxxxx
2024-05-24 18:08:52,881 [5] INFO Creating InternalCommunicationSender to URL https://lansweeper:9524/lsagent
2024-05-24 18:08:52,884 [5] INFO Getting asset status from cache
2024-05-24 18:08:52,887 [5] INFO Asset is enabled
2024-05-24 18:08:52,892 [5] INFO Retrieving configuration
2024-05-24 18:08:52,896 [5] INFO Getting configuration from cache
2024-05-24 18:08:52,901 [5] INFO Updating local config
2024-05-24 18:08:52,911 [5] INFO Checking version. Latest Version: 10.4.2.0. Current Version: 10.4.2.0
2024-05-24 18:08:52,914 [5] INFO Saving ini settings
2024-05-24 18:08:52,923 [5] INFO Creating ini backup.
2024-05-24 18:08:52,927 [5] INFO Waiting 60 minutes until next iteration
2024-05-24 19:08:53,053 [5] INFO Reading ini file.
2024-05-24 19:08:53,066 [5] INFO Getting asset id
2024-05-24 19:08:53,069 [5] INFO Existing asset id found: 14bf383f-7a59-4c55-a2c8-xxxxxxxxxxxxxx
2024-05-24 19:08:53,073 [5] INFO Creating communication channel
2024-05-24 19:08:53,076 [5] INFO CreateReachableEndPoint for 14bf383f-7a59-4c55-a2c8-xxxxxxxxxxx
2024-05-24 19:08:53,218 [5] INFO Creating InternalCommunicationSender to URL https://lansweeper:9524/lsagent
2024-05-24 19:08:53,221 [5] INFO Getting asset status from the server
2024-05-24 19:08:53,234 [5] INFO Asset is enabled
2024-05-24 19:08:53,236 [5] INFO Retrieving configuration
2024-05-24 19:08:53,239 [5] INFO Getting configuration from the server
2024-05-24 19:08:53,264 [5] INFO Updating local config
2024-05-24 19:08:53,276 [5] INFO Checking version. Latest Version: 11.1.10.0. Current Version: 10.4.2.0
2024-05-24 19:08:53,279 [5] INFO Update needed to version 11.1.10.0
2024-05-24 19:08:53,284 [5] INFO Getting installer information
2024-05-24 19:08:56,942 [5] INFO Saving ini settings
2024-05-24 19:08:56,948 [5] INFO Creating ini backup.
2024-05-24 19:08:56,954 [5] INFO Updating client
2024-05-24 19:08:59,025 [5] INFO Saving ini settings
2024-05-24 19:08:59,032 [5] INFO Creating ini backup.
2024-05-24 19:08:59,036 [5] INFO Waiting 60 minutes until next iteration
2024-05-24 19:09:01,729 [152] INFO Stopping service...
2024-05-24 19:09:01,734 [152] INFO === Service Stopped ===

[Mister_Nobody]

You can install fresh version

https://www.lansweeper.com/product/download/lsagent/