Missing data LSpush

[PBALorenzo]

Hello,

Recently we started using Lansweeper and the information is being pushed by LSpush with an service account to the Lansweeper server.

We discovered that the services and features of all Windows Server machines (all versions) are missing].
But for the Windows 10 clients the data is there.

We configured LSpush on all machines the same way.
Basically an scheduled task to start the LSpush scan and push to the Lansweeper server.
(Command Prompt command example: lspush.exe 192.168.1.2)

But if I manually start LSpush and transfer the file to the Lansweeper server myself, the data is there.

Is there something that could prevent the automatic LSpush to push all information?
Does the service account need specific rights on Windows Server which Windows 10 does not need?

Please let me know your suggestions.
Thanks in advance.

Kind regards,

Lorenzo

[ErikT]

Hi PBALorenzo,

It might be that the scheduled task on the servers is running under different credentials or with credentials that do not have privileges to access the missing data.  Different versions of LsPush can potentially provide you with different results also. 

We recommend: 

• Check if the account you use to import the scan files has the same privileges as the one used to trigger LsPush on the target devices. 
• Update your Lansweeper to the latest version. 
• Ensure you are running the latest version of LsPush on all your devices. After updating Lansweeper to the latest version, copy it from your \Program Files (x86)\Lansweeper\Client folder and distribute it to all target devices.