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AD User information not updating

I have upgraded our lansweeper installation to version 7.2.100.20I was especially looking forward to use users ExtensionAttributes in reports.Unfortunately these fields are not being populated and the lastscan date is the same with all users, which i...

Tomas by Engaged Sweeper III
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  • 1 replies
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Mutliple domain formats in scan results

We have scanned our LAN and see that our previous technicians each had a different way of adding assets to our domain. The domain should be companyname.com, but instead we have COMPANYNAME, COMPANYNAME.COM, companyname.com. If I do a mass asset updat...

Mac Users

Hi Folks,Is it possible to get the current and/or historical logged in user on a Mac? Our Mac's are all windows domain joined.Thanks in advance!Ian

Query 2 on 'Assets: Installed software by computer' Report

Good Afternoon Sirs,I’m after some assistance/advise on the report pre-built within Lansweeper called 'Assets: Installed software by computer' if possible.Due to the sheer amount of records this report shows in full (currently 405902 in our system), ...

Rob-CD by Engaged Sweeper II
  • 7483 Views
  • 6 replies
  • 0 kudos

Licensing error causing issues deploying packages?

Good morning everyone, I’ve been using the free version of Lansweeper since the full trial expired some months ago. We have under 100 assets (85) and I’ve been trying to make a deployment for Windows updates. The problem that I am experiencing is tha...

tom78CJE by Engaged Sweeper
  • 2874 Views
  • 1 replies
  • 1 kudos

Set to non-active

No matter which configuration I do in Configuration>Server Option. The date in the last seeing option in the asset is in 2018 and after 90 it should be set to non-active. Any one know why it is not working?

andrelima by Engaged Sweeper
  • 3091 Views
  • 1 replies
  • 0 kudos

SQL Compact Database is Rapidly Expanding

SQL Compact Database is Rapidly Expanding - Ever since installing the new 7.2 update our database has gone from 900Mb to 4gigs and maxed out all in a matter of a couple of hours..... What is going on and how can I fix this??

jluttrell by Engaged Sweeper
  • 6051 Views
  • 5 replies
  • 3 kudos

Resolved! Acer monitors

Hello, we noticed that there were a couple of fixes for Acer monitor serial numbers in the last couple updates. However, our Acer monitors are still not pulling the entire serial number. Lansweeper does not pick up the first two characters, then it p...

mitchelll by Engaged Sweeper
  • 15759 Views
  • 8 replies
  • 1 kudos