We’re currently experiencing a high volume of support requests, which may result in longer response times — thank you for your patience and understanding.
Is there a place I can either have these assets placed on a map auto adjust so they don't overlap and cut off the other assets or how can I go about doing this?
On some of our Asset names for printers, it did not put the host name but instead put the model and ip address together. I cant seem to get it to change to the host name. I have provided an example below. I have also posted the DeviceTester.exe re...
I am not sure what changed, but they are all the same version (see attached pic)Any ideas as to why the report is not working right? I know it suppose to look at all servers and compare the build numbers and output those that are below the newest one...
Hello our Lansweeper reportet a lot of DNS redirected .. Errorfor example DNS redirected to WS202277 but expected computer ws202277.puknet.local ws202277.puknet.local (ws202277.net.local) \root\cimv2is ist possible to bulk rename all asset with .net....
I am new to Lansweeper and would like to set up a test environment during our trial. When I first set it up and ran through the wizard, I including a range of IPs that included a single machine. Upon proceeding to the finished screen, it appeared t...
I have a small subset of workstations that are vendor supplied using Windows 20 2016 LTSB. All workstations have Trend Micro installed, and appear fine in my trend management server, but in LanSweeper, I have a report to indicate workstations that ar...
Perhaps related to our recent upgrade to v8.1.100.8, I've noticed assets that get 'stuck' in the scanning queue for hours/days.The Lansweeper server log indicates "Aborted", with the preceding message and a timestamp that shows it's reoccurring every...
Our company has many remote users and we are looking for a way to deploy software to those computers via url. I have attempted to replace the Package Share with a url and it returns errors. Has anyone had any luck with this? Any suggestions?