This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Community FAQ

General Discussions

Find answers to technical questions about Lansweeper.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign in/Join

Issues with scanning

We upgraded the server in November to the latest version (7.2.106.35). Once we did that, we scanned all of our subnets and noticed that we had less computers discovered than we had previously. Due to that our report numbers changed and we cannot conn...

agibson95 by • Engaged Sweeper
  • 5864 Views
  • 1 replies
  • 1 kudos

assets seen as 'non active' after LS server upgrade

I had difficult times to get one of my secondary LS server updated to the last LS release. In the end the issue was about, for some reason th SQL server was wrongly defined when all my other secondary LS servers were OK.Now I can scan my IP range as ...

Phil1960 by • Engaged Sweeper
  • 2860 Views
  • 1 replies
  • 0 kudos

LsAgent - Cloud Relay

Hi,is there a way to choose or prevent certain clients from sending data to the cloud relay.We installed LsAgent on a few secure clients without the cloudkey, because we explicitly did not want those workstations to upload anything to the relay ever,...

Windows Rename Detection - Not Working

This is working: https://www.lansweeper.com/knowledgebase/windows-rename-detection/We've renamed many machines since this was enabled, and not one of those renames has not created a new asset.

laurin1 by • Engaged Sweeper III
  • 7784 Views
  • 5 replies
  • 0 kudos

API AddTicket Files Error

Hello,EDIT: I've narrowed it down to the filename, example #4 works when I hard code a value.I'm trying to use the AddTicket API to upload files to Lansweeper but I get a Success=False every time, yet the ticket still gets created in Lansweeper and t...

andrewc by • Engaged Sweeper
  • 3394 Views
  • 1 replies
  • 0 kudos

Microsoft Office - Determining 32 vs. 64-bit Versions

Can I determine what whether a particular machine is running the 32 or 64-bit version of a program, in particular Microsoft Office?Or can I determine how many installations we have of a particular software broken out by 32 and 64-bit?Happy New Year,-...

johnj by • Engaged Sweeper II
  • 17432 Views
  • 7 replies
  • 0 kudos