Missing Toner Level Info

[David_Elliott]

Lansweeper scans copiers/MFDs and adds them as printer asset types by default. I created a new asset type called Copier-MFD to segregate my leased copiers-MFDs from my regular networked printers. However, when I change the asset type from Printer to Copier-MFD, I lose all the toner/fuser/drum level indicators. See screen shots of same device.

How can I change the Copier-MFD asset to display the same info as the Printer type?

[Hemoco · Accepted solution]

This is not currently possible. Printer specific information (e.g. toner information) will only be displayed if the asset type is set to "printer". You could use asset groups or a custom field to categorize the printers instead.