Resolved! LDAP Sync
Does anyone know how often the LDAP sync for AD is run?
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No Asset Relations in Sites
Hello all,We are having an issue looking up a users assets in Sites. Using on-prem previously, we could assign assets (laptops, monitors, docks, headsets) to a user by their AD account. We can do this in Sites, however when searching for the users li...
LsAgent group
Hi,there is a way (or script) to move many assets in one shot to an lasagent group?ThanksSylvain
Unable to open support ticket
When I try to open a support case I get:Sorry an unexpected issue occurred, please follow the instructions below to notify our team.
Cisco Switch VLAN ID from SNMP
We have Cisco switches that we are scanning with SNMP and we get a lot of great information!We are however missing the ID/number of the VLAN (like "1234") of each port, we can see with Wireshark that it is collected under OID 1.3.6.1.4.1.9.9.68.1.2.2...
Resolved! Unable to log support cases
I am unable to log support cases. I am greeted with this message when creating a case.Sorry an unexpected issue occurred, please follow the instructions below to notify our team.
Lansweeper Office Hours - May 2025
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Resolved! Error During lansweeperdb backup
I am attempting to update the lansweeper software and following the steps to back up the database beforehand. Services are stopped and my account has permissions. I have received an error stating "Cannot use the backup file -filePath- because it was ...
