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Obi_1_Cinobi
Lansweeper Tech Support
Lansweeper Tech Support

Hello there!

We have just released Lansweeper version 11.1.4.3, which should resolve the issue with scanservers going offline unexpectedly. This new version has other exciting fixes, but I thought I would highlight the most important one.

You can update to the latest Lansweeper version by following the steps in this guide: https://www.lansweeper.com/knowledgebase/updating-your-installation/

If needed, you can always check our changelog to see all the additions, changes, and fixes that have been implemented in the Lansweeper software: https://www.lansweeper.com/changelog.aspx

17 REPLIES 17
Jojo27
Engaged Sweeper

Mine got stuck updating.  Already tried the recommended article but it is still doing the same thing. i had to revert back to 11.1.3 version

Scanserver '*******' is currently updating your Lansweeper installation.

Processing script 905 of 910.

Jojo27
Engaged Sweeper

Sorry, fixed it myself. Had to do DB maintenance before the applying the update. 

Mister_Nobody
Honored Sweeper II

The LS-process runs for 10 minutes and stops.

Obi_1_Cinobi
Lansweeper Tech Support
Lansweeper Tech Support

Hello there!

Without looking at your logs, it will be hard to determine why the Lansweeper service stops. A support case would be the way to go.

error log is clean

Obi_1_Cinobi
Lansweeper Tech Support
Lansweeper Tech Support

Hello there!

Do the event logs have more information?

Mister_Nobody
Honored Sweeper II

It seems like CDN collision - download old installer sometimes.

Resolved by re-downloading.

Mister_Nobody
Honored Sweeper II

Mister_Nobody_1-1702613085328.png

 

Mister_Nobody
Honored Sweeper II

Strange, very strange:

Info in file 10.4.1.3

Install warning:

Mister_Nobody_0-1702613048957.png

 

WTF?