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Engaged Sweeper

Hello community,


after migrating my lansweeper environment to a new server, I am not able to add new scanning credentials.

When I want to add the new credentials, and click ok, the new credentials are not visible in my list.

I have no entries in my error log in that time.

Also, I have for my client this scan issues with the error No valid credentials found. Check encryption file, can it have to do with the problem?

How can I solve this problem?

Thank you in advance.




Lansweeper Tech Support
Lansweeper Tech Support

Hi There,


You will have to copy over the encryption file from the old server to the new server. 

See the below KB article for more information

Password hash errors