Community FAQ
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
vilefileman
Visitor Sweeper

For the past 15 days I have called 26 times (both numbers), emailed 15 times, contacted cleverbridge, called and emailed my rep (Mark Shevlin), my backup rep (Ryan Beard), entered support from web just to renew my license.

No one has ever answered or called back, both my rep and backup reps phones are disconnected, tried to make appt for support (1st booking was 40 days from now with Ryan Gross) Tried to email Ryan Gross (No answer)

My product has expired as of yesterday, and we are now in contact with other more reliable companies.

Rick Fink

rick.fink@komatsuna.com

rick.fink@global.komatsu

Very sad

 

1 REPLY 1
cvigier
Lansweeper Employee
Lansweeper Employee

Hello Rick,

We've taken care to connect with your Account Owner, and they're now reaching out to you directly. We know this may have been unsettling, and we're truly sorry for any concern or frustration it caused. We're here to help in any way we can.

Thank you, and have a wonderful day!

General Discussions

Find answers to technical questions about Lansweeper.

New to Lansweeper?

Try Lansweeper For Free

Experience Lansweeper with your own data.
Sign up now for a 14-day free trial.

Try Now