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Outgoing email functionality

Hey guys,Just for clarity: i can answer a user question in Lansweeper by email, right?So i receive a ticket from user@test.com. In turn i type an answer from Lansweeper helpdesk, and the answer is send to user@test.com.(I work with Manageengine Servi...

Total Inventory Report

Hi all, I want to create a report which includes all asset reporting into Lansweeper.Assets lile Desktops, monitors, avaya phones, headphones etc should be included in report.Also the report should have column where it shows the status of the asset e...

atul557 by • Engaged Sweeper III
  • 4633 Views
  • 2 replies
  • 0 kudos

Resolved! Linux tty required

Hi Guys!I recieve the error: Linux tty required when trying to access information on some of my linux-machines there is a workaround (http://www.lansweeper.com/kb/39/TTY-Required-error-during-linux-scanning.html) but there might be a solution to run ...

Resolved! Offline When Connected Via LAN

Hi,When our laptops are docked and their network connection switches from Wi-Fi to LAN, Lansweeper shows the computer as offline. It seems to be still stuck on the Wi-Fi IP address. Is there a fix for this?

Jcoleman by • Engaged Sweeper
  • 5223 Views
  • 1 replies
  • 0 kudos

Resolved! Software audit issue

When we scan our server which has Exchange 2013 installed, the software is not listed. Is there an issue detecting Exchange 2013?

bmarks by • Engaged Sweeper
  • 4162 Views
  • 1 replies
  • 0 kudos

Bind E-Mail Accounts to special Ticket-Type

Hello,we have two email adresses (support and purchase) and we also have two ticket types (support and purchase). Is it possible to set the ticket type for mails coming from purchase automatically to the ticket type purchase and of course support to ...