07-23-2024 08:50 PM
Hello!
I was testing the upgrade for lsagent and when I uninstall an installed version of lsagent through the apps/features of Windows (10 or 11, same), reinstalling does not work.
I found out that for some reason, the installation program cannot read the C:\Program Files (x86)\LansweeperAgent folder. Apparently the security has been altered by the uninstallation. I had to set myself as the owner of the folder to get back in it. Once I did that, I was able to reinstall.
Anyone else has experienced this? Could this be a bug?
Thanks!
Solved! Go to Solution.
07-24-2024 09:39 AM
Hi @Drewww76
That's a known bug, LAN-16321. A fix will be released in an upcoming release. When a new version is released, you can look for the bug number in the changelog (https://www.lansweeper.com/product/changelog/).
07-24-2024 09:39 AM
Hi @Drewww76
That's a known bug, LAN-16321. A fix will be released in an upcoming release. When a new version is released, you can look for the bug number in the changelog (https://www.lansweeper.com/product/changelog/).
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