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Drewww76
Engaged Sweeper

Hello!

I was testing the upgrade for lsagent and when I uninstall an installed version of lsagent through the apps/features of Windows (10 or 11, same), reinstalling does not work.

I found out that for some reason, the installation program cannot read the C:\Program Files (x86)\LansweeperAgent  folder.  Apparently the security has been altered by the uninstallation.  I had to set myself as the owner of the folder to get back in it.  Once I did that, I was able to reinstall.

Anyone else has experienced this?  Could this be a bug?

Thanks!

 

1 ACCEPTED SOLUTION
David_GF
Lansweeper Tech Support
Lansweeper Tech Support

Hi @Drewww76 

That's a known bug, LAN-16321. A fix will be released in an upcoming release. When a new version is released, you can look for the bug number in the changelog (https://www.lansweeper.com/product/changelog/).



~~~~~~~ (〃 ̄︶ ̄)人( ̄︶ ̄〃) ~~~~~~~
Sweep that LAN, sweep it!

View solution in original post

1 REPLY 1
David_GF
Lansweeper Tech Support
Lansweeper Tech Support

Hi @Drewww76 

That's a known bug, LAN-16321. A fix will be released in an upcoming release. When a new version is released, you can look for the bug number in the changelog (https://www.lansweeper.com/product/changelog/).



~~~~~~~ (〃 ̄︶ ̄)人( ̄︶ ̄〃) ~~~~~~~
Sweep that LAN, sweep it!