General Discussions

Find answers to technical questions about Lansweeper.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Count dashboard

I want to create customized count dashboard with number representation against different variables such as how many devices are having RAM less than 8 gb.

Syed by Engaged Sweeper
  • 15 Views
  • 0 replies
  • 0 kudos

Deployment Package Final action REBOOT

Today was my first day at attempting to create a deployment package, which includes four steps: uninstall two applications, check for Services removal from Registry, install one application, and reboot.The package ran without issue, but I have a ques...

TRAGAR by Engaged Sweeper
  • 82 Views
  • 0 replies
  • 0 kudos

Hiding unused asset types

Our database is cluttered with 159 unused built-in asset types. We make use of around 35 types. We'd love to have a way to hide unused types so we don't have to sift through so many unneeded entries. I know we can't delete the built-in ones from the ...

ngb by Engaged Sweeper
  • 176 Views
  • 1 replies
  • 0 kudos

Treat software licenses as assets

Perfect use case: we have a Microsoft Enterprise Agreement that covers multiple licenses. There is no way to track the EA itself as an asset (we have a custom asset type called "Contract") with a relationship to the entries in the Software License Tr...

ngb by Engaged Sweeper
  • 746 Views
  • 1 replies
  • 1 kudos

Resolved! Parent / Child helpdesk tickets

In other applications there has been a feature to link tickets. For examplethere is a network outage that is affecting multiple sites / users.We create a main help desk ticket for the first call or wiht the ISP. We start reciving multiple helpdesk ca...